Online and Mobile Tools

Cadillac recognizes the importance of vehicle maintenance and makes it easy for owners to find service information. Ranging from online tools to in-person service, Cadillac employs a range of approaches to ensure owners are well-informed about their vehicle’s requirements.

The MyCadillac app acts as a mobile hub where Cadillac drivers can view maintenance alerts. This mobile app provides tailored alerts about scheduled maintenance, safety issues, and maintenance requirements based on the specific model and distance covered. In addition to this, the app enables owners to schedule maintenance bookings with nearby service centers, check special deals, and monitor the health of their vehicle.



The Cadillac Owner Center, accessible through Cadillac's main webpage, works alongside the app by providing detailed information such as PDF guides, service calendars, and coverage information. It allows owners to keep track of their vehicle’s maintenance records and details about approved service centers.

Dealership Communication

Cadillac's dealership network plays a key role in sharing service information to owners. During visits, the service advisors explain suggested services and discuss any vehicle concerns with the driver. They provide a detailed breakdown of what the procedure includes, the expected duration, and the costs involved. Dealerships also make sure that maintenance logs are updated digitally, allowing for users to see all past maintenance of their vehicle.

In-Vehicle Technology

Modern Cadillac vehicles are fitted with advanced onboard systems that provide service reminders and alerts right on the vehicle's dashboard. These notifications are based on the vehicle’s usage and driving habits, making certain that users are notified when it’s time for services such as oil changes, tire rotations, or brake service. The in-car system gives specifics of each alert, including what needs to be serviced and its necessity for the vehicle’s life and performance.

Printed Guides and Manuals

For customers who prefer traditional resources, Cadillac provides printed owner’s manuals that include a full service calendar, tips for upkeep, and recommended fluids. These guides cover topics such as tire care, fluid specifications, and routine maintenance, providing users with a complete resource to keep their vehicle in good condition.

Educational Videos and How-To Guides

Cadillac's website hosts a range of instructional content and how-to guides that cover common maintenance tasks, such as monitoring fluids, changing a tire, or understanding dashboard warning lights. These resources enable users to be proactive about their vehicle's maintenance while understanding the importance of timely servicing.